Delivery & Returns

Delivery Information

Where we deliver

We deliver to anywhere in mainland UK, excluding Scottish Highlands, Scottish Islands, Channel Islands, Ireland and Northern Ireland.

We have a minimum order of £50 which will help maintain the temperature for delivery, as all our meat is delivered frozen.

How it works

We deliver nationwide Tuesday and Friday.

Orders placed after 06:00 Thursday – Sunday will be dispatched Monday for Tuesday delivery, orders placed before 6am Thursday will be dispatched for Friday delivery.

Once you have placed your order you will receive an email confirmation from wildrange@knepp.co.uk. Some providers may place these emails in your spam box.

On the day your order is dispatched you will receive a text or an email from DHL giving you your live tracking code and an estimated time of delivery. Please ensure you add a mobile number and email address to make full use of the notification service.

Our courier partner

We use DHL as our courier partner, please download the DHL app either from the Apple Store or Google Play

DHL offer a ‘predict’ delivery service whereby they inform customers of a one-hour delivery window notified by SMS and/or email – so you don’t have to wait in all day. 

Additionally, if you download the DHL app you can watch the progress of your delivery driver on a real-time map.

If your plans change and you’re not able to sign for your order, DHL offer a range of ‘in flight’ options such as: deliver to neighbour or have the parcel delivered to a safe place.

Please note while we endeavour to get your order to you in the stated time frame, Knepp Wild Range cannot be held responsible for our courier’s failure to deliver at the specified time due to adverse weather conditions or other circumstances beyond our control. In these instances, we will, however, make our best efforts to correct the problem.

Please contact our Knepp Wild Range on 01403 915750 or email wildrange@knepp.co.uk.

Mainland UK delivery rates

  • DHL delivery £8.50, all orders dispatched Monday and Thursday only (Inclusive of VAT)

  • All orders over £100 qualify for free delivery

  • For larger cuts of meat please contact us directly by emailing your needs to wildrange@knepp.co.uk

Returns & Exchanges

Please read our terms and conditions.

Meat Boxes
Beef
Venison
Pork
Charcuterie
Homeware

About The Knepp Wild Range

Introduction
Our Mission
Sustainability
FAQs
Delivery & Returns
Terms & Conditions

Our 12+ Policy

Knepp Wildland Safaris, our gardens and campsite are all about the quiet and patient observation of nature.

Some of the species we are likely to encounter are shy or can be frightened by loud noises or sudden movements. Our campsite with open-air fire-pits, wood-burning stoves and an on-site pond is unsuitable for small children.

For this reason, our safaris, garden visits, holiday cottages and campsite are suitable only for children of 12 and over.

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WIN a 3-Night Glamping Stay at Knepp

We’re on Countryfile!
To celebrate, we’re giving you the chance to win a 3-night stay in one of our beautiful glamping units at Knepp.

Enter now by signing up to our newsletter using the box below and confirm via the link sent to your inbox. Stay in the loop with stories from the wildland, upcoming events, behind-the-scenes news, and offers from the Wilding Kitchen & Shop and Knepp Safaris. Already a subscriber? Just submit your email in the box below.

Prize: A 3-night stay for 2 people in one of our glamping units at Knepp
Competition closes: 14/06/25
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How to enter
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You'll receive relevant offers and news by email. This will include information about our the Rewilding Project, online store products, the Wilding Kitchen Restaurant / Cafe, and other exciting experiences / events across the Knepp Castle Estate. For more information, view our Privacy Policy.

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